How is Your EQ?

Personal Effectiveness

How is Your EQ?
By Bob Moore, CMC, MCC, The Effectiveness Coach®

Word Count: 366 Words
Reading Time: Less than 3 minutes

Have you every heard, “It is what you learn after you think you know it all that really matters.” I thought I knew something about EQ—certainly not all which may exempt from the aforementioned quote. I even did some research for the chapter in my book, Turning Good People Into Top Talent, dealing with creating a culture of continuous learning. I quoted Daniel Goleman who is considered one of the foremost authorities on the subject. I highly recommend his book, Primal Leadership: Learning to Lead with Emotional Intelligence available in paper back from Amazon for $12.24.

In the July 7 Effectiveness Coach Connection I mentioned preparing for my EQMentor Certification. Well, that is complete and I have a deeper understanding of EQ and ready to incorporate it into my coaching practice. My newly acquired knowledge has put the notion of EQ into a new perspective and the reason it is considered a core competency. Consider the following comment by Wharton Management Professor, Sigal Barsade:

“The idea behind emotional intelligence in the workplace is that it is a skill through which employees treat emotions as valuable as data in navigating a situation. Let’s say a sales manager has come up with an amazing idea that will increase corporate revenues by up to 200%, but knows his boss tends to be irritable and short-tempered in the morning. Having emotional intelligence means that the manager will first recognize and consider this emotional fact about his boss. Despite the stunning nature of his idea – and his own excitement – he will regulate his own emotions, curb his enthusiasm and wait until the afternoon to approach his boss.”

Unfortunately, the focus of the majority of professional training and development solutions in the past two decades has been on skills and behaviors, not EQ. These methods, while well intentioned, only focus on teaching the outcomes of good EQ. But a focus on skills and behaviors is for naught if not coupled with a proven process on improving the emotional competence that underlies those competencies. The missing link to empowerment has now been identified.

Enthusiastically,

Bob

Bob Moore, CMC®, President
Effectiveness, Inc/The Effectiveness Coach®
Aligning Human Capital with Strategic Objectives

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