What's all the to-do about personal skills?

Personal Effectiveness

What's all the to-do about personal skills?
By Bob Moore, CMC, The Effectiveness Coach®

Word Count: 312 Words
Reading Time: Less Than 2 Minutes

In challenging times like these, leaders of many organizations have reduced their budget for training and development. If you are one of them, this message is not for you. There is not enough space here to reverse your thinking. However, if you are still investing in talent development or considering doing so, you may be asking, "Where can I get the greatest return on my investment?"

Do you believe higher performance is the ultimate intended outcome for investment in training, learning and development solutions? Do you wonder what it takes to be sure you are getting that end result? In many cases, the investment is made on the wrong end of the equation. Investments made directly in performance improvement programs have a poor payoff record. Except for technical or hard skills, if the only focus is on the competencies, your efforts may miss the mark.

Do you want superior performance? First determine the talent required in the following three areas:

Workplace Motivators: Why someone would want to do the job.
Behavior: How someone will go about doing the job.
Attributes: What personal skill capacities someone must have to do the job.

Superior performers in jobs that influence the execution of your strategy are above average in the following personal skills:

Leadership
Teamwork
Conflict Management
Interpersonal Skills
Customer Service
Flexibility
Goal Orientation
Diplomacy
Personal Effectiveness
Presenting
Negotiation
Persuasion
Continuous Learning
Self-Management
Decision Making
Empathy
Creativity/Innovation

Learn how you can measure these essential elements and take the guess-work out of developing your most critical resource-your talent. There is never a charge for a telephone strategy session. Call 888-669-3923 or Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it to schedule a date/time.

Enthusiastically,

Bob

Bob Moore, CMC®, President
Effectiveness, Inc/The Effectiveness Coach®
Aligning Human Capital with Strategic Objectives

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