Key to Attracting and Retaining Top Talent

Key to Attracting and Retaining Top Talent
By Bob Moore, CMC, MCC, The Effectiveness Coach®

Word Count: 380
Reading Time: Less than 3 minutes

Many employees are asking the question, “Am I continuing to learn and grow?” This is particularly true for the 88 million “Millennials” —those born between 1977 and 1997 who account for nearly half the employees in the world. A poll of 2,200 professionals across a wide range of industries asked what they wanted from their employers. Jeanne C. Meister and Karie Willyerd report the results in the May 2010 Harvard Business Review (HRB) article, Mentoring Millennials.

Meister and Willyerd discovered Millennials want a constant stream of feedback and were in a hurry for success. They also want work to afford them the opportunity to learn new skills and connect to a larger purpose—a key factor in job satisfaction.

While the Millennials seem to be pushing for changes, this is not a generational issue. All employees want to feel valued, empowered and engaged and they place a high premium on having a manager who will give straight feedback. The survey reported that this skill, however, was ranked last by 300 HR executives who were asked to rate their managers’ skills.

In chapter six in my book, Turning Good People Into Top Talent, I discuss Coach-Based Management and make reference to Peter Drucker’s 1966 best seller, The Effective Executive. Drucker warned us then about the coming knowledge worker whom we will not know how to manage. The research consistently reveals that mentoring and coaching pays big dividends in increased productivity, reduced turnover and greater satisfaction. This leads to loyal, long-term employees. The big question is “how to” and “who will do it”.

Forward thinking executives must pay close attention and take action now to prepare for the opportunities that lie on the other side of recovery. The “perfect storm” has arrived. We now have a multi-generational workforce, with a majority of “20-somethings” involved in “knowledge-based” work. This fact, combined with an economic recovery which will increase the demand for scarce talent, will require best practices strategies for attracting and retaining top talent.

The best-practices solution to your particular situation begins with a professional organization-wide diagnosis. Follow this assessment with an examination of the key positions which have the most influence on the execution of your strategy. Click here to obtain the white paper A Process For Turning Good People Into Top Talent.

Enthusiastically,

Bob

Bob Moore, CMC®, President
Effectiveness, Inc/The Effectiveness Coach®
Aligning Human Capital with Strategic Objectives

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