Serving Growth-Stage High Tech and Service Companies That Want to Optimize Innovation and Customer Satisfaction
Imagine the Impact on Measurable Results by Optimizing Management, Team and Sales Effectiveness!
Serving Growth-Stage High Tech and Service Companies That Want to Optimize Innovation and Customer Satisfaction
Imagine the Impact on Measurable Results by Optimizing Management, Team and Sales Effectiveness!
I am reposting my blog of 12/29
Hope for Small Business and others, too!
I hope this addendum provides more clarity about the source of the information and that I am not into day trading as some of my readers may have thought.
The article in a recent issue of the Wall Street Journal, Small Business Dream Threatened, captured my serious attention. The writer, Simona Covel (simona.covel@wsj.com) told the story of Cookie Driscoll, who after spending nearly 20 years building her own business, thinks it might be over.
Hope for Small Business and a Sense of Scale
The article in recent issue of the Wall Street Journal, Small Business Dream Threatened, captured my serious attention. The writer, Simona Covel (simona.covel@wsj.com) told the story of Cookie Driscoll, who after spending nearly 20 years building her own business, thinks it might be over.
Before I tell you the rest of the story, consider the following:
Are you managing any differently than you did a year ago? If not, why not? Remember the addage. Keep on doing what you are doing and you will continue to get what you have!
By all account this is a tough times. How many of the following signs do you see in the market place?
1. Non-stop media coverage of indicators of lousy economic conditions, growth (or lack of), unemployment (rising numbers), corporate profits (or lack of).
2. Forecasters, economists and other so-called experts are everywhere, each with an opinion and rarely agreeing on anything close to a solution or suggestions of positive action.
3. Increasing distrust of institutions like banking, government, Wall Street which in combination believe are responsible for these tough times.
Rather than go on with a longer list, let me share an observation and a recommendation.
Employee engagement and Commitment Levels Are Declining. Fact is they have been for quite some time and may be another, somewhat hidden, contributor to the tough times we are experiencing.
For years, surveys by the Gallop Organization and others conclude the majority of America's workforce is disengaged. Even if you have a fully engaged workforce today, how will you keep it that way? With current economic conditions as they are, engagement and commitment levels are likely to go still lower.
What is the single most important step you can take to assure a committed and fully engaged workforce?
The Answer is; the employee's manager or supervisors. And you can usually track that up the line a couple of levels even all the way to the executive suite in some companies!
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